Arriving in Japan without any knowledge of the language, I lived in a world without words, where, almost like a baby, I had to learn everything from scratch. I think the experience of being illiterate and then slowly growing back into society has made me a better designer. When you can’t read or write and you need to interpret everything you encounter by deciphering visual clues, you begin to understand how things and people function behind the words. If, in plus, a lot of the standard mechanical interfaces work differently, it was a magnificent training in basic interface phenomenology.Oliver Reichenstein.